Inspection & Regulation
Inspection & Regulation
Regulatory compliance is about more than paperwork. Lumina provides clear, structured support to help services prepare for inspection, respond to outcomes and embed sustainable compliance across leadership, systems and culture.
CIW / CQC Inspection Support
Inspection can feel overwhelming, particularly when the stakes are high. Lumina supports providers before, during and after CIW or CQC inspections.
We help you gather and present evidence, understand regulatory expectations and strengthen the systems behind safe, high-quality care, enabling you to demonstrate strengths, address gaps and achieve better outcomes.
Support for Failing Services
When a service is at risk of enforcement action or no longer meeting regulatory standards, experienced external support can make the difference.
Lumina works alongside providers to stabilise failing services, address safety concerns, strengthen governance and rebuild trust with regulators and commissioning partners.
We carry out focused assessments, identify critical risks and support leaders to implement change quickly and confidently — helping services move from crisis to recovery and lay the foundations for long-term improvement.
Mock Audit & Inspection Preparation
A mock inspection provides an honest picture of how your service will perform under regulatory scrutiny.
Lumina delivers CIW/CQC-aligned mock audits that mirror real inspections, reviewing evidence, observing practice, sampling documentation and speaking with your team.
You receive a clear, prioritised report with strengths, risks and practical recommendations, giving teams clarity and confidence ahead of inspection.
Policy Review & Creation
A mock inspection provides an honest picture of how your service will perform under regulatory scrutiny.
Lumina delivers CIW/CQC-aligned mock audits that mirror real inspections, reviewing evidence, observing practice, sampling documentation and speaking with your team.
You receive a clear, prioritised report with strengths, risks and practical recommendations, giving teams clarity and confidence ahead of inspection.